Who are we?
We are The Xisumaverse, a community for the supporters of the brand which Xisuma provides his fans with a community Discord, public/free-to-play and supporter (Patreon, Twitch Tier 3 and BuyCraft) Minecraft servers and our Gateway System for joining our Discord Server and Supporter Minecraft Servers.
In the event that you have a question about your privacy on The Xisumaverse, please reach out to us on [email protected]
What do we collect and why?
We collect a variety of information about and from you. You consent for this information to be collected whenever you join our Discord or Supporter Servers via the Terms of Service for our Gateway System. What we collect about is different for our Minecraft Servers and our Discord Server.
On our Gateway System, which is hosted in Germany:
Our Gateway System, is hosted in Germany along with our Minecraft Servers. Here we connect to various APIs and get information from you and about you with your consent and authentication via our Plotworld Server.
- We collect information about your Minecraft UUID, Minecraft In-Game Name, Minecraft Group in order to give you access to our supporter Minecraft Servers
- We collect your provided E-Mail Address along with your Minecraft account information as part of the signup process on the Plotworld Minecraft Server
- We collect your Discord Account information, including ID, username and associated mail address so you can integrate with our Discord Server.
Regarding Payment Information:
We (The Xisumaverse) do not collect any payment details from Twitch, Patreon or Buycraft. We only receive confirmation that you are a valid/active Twitch Sub, Patreon or Buycraft Subscriber, and we also get how much you have paid to determine your Level of Support to The Xisumaverse. The data that we store regarding all 3 of these methods has been listed below.
- We keep information regarding your Twitch Subscription. We know if you have subscribed, with what Twitch Account, the email associated to the account and your subscription plan. This is in order to ensure that you receive the appropriate rank on our supporter servers and on our Discord.
- We keep information about your Patreon Account. We know if you became a patreon, your email address and what tier on Patreon you are pledged at. This is to ensure that we can give you your monthly rewards and access to our supporter servers and supporter only chat on our Discord Server, and to those that have it your colored rank on both those servers and on discord.
- We keep information about your BuyCraft Subscription to The Xisumaverse: Plotworld, so that you receive your monthly rewards on both our Free-To-Play and Supporter Minecraft Servers as well as your colored rank on our Discord Server.
On our Minecraft Servers, which are hosted in Germany:
- We associate your Minecraft UUID with your Discord Account, that way the staff are 100% certain as to who you are and what your Minecraft In-Game name is.
- We log your IP Address and the number of times that you have connected and disconnected from The Xisumaverse as well as the timestamps of each attempt to connect or disconnect. This allows us to identify most common times of activity and how heavily each of the servers on our network are used. This also helps tracking intrusion attempts and DDoS attempts. We keep this information indefinitely
- We log everything you say in Minecraft Game Chat, this includes private messages. We may use this information to keep a track of player behaviour and can see this information in real time. We keep this information indefinitely
- We may log every player interaction on our Minecraft servers, including blocks placed, broken as well as any other interaction made. This allows us to identify cases of theft and griefing, so damage done by other players to an area can be undone. We keep this information for between 6 months to 2 years
What do we share with others?
We may share information about banned players, in particular their Minecraft UUID, Last Known Minecraft Username, Brief reason as to why they were banned and Discord ID with the owners and administrators of other Minecraft Servers within the HermitCraft Community.
This information is shared so that moderators on the other servers can pay additional attention to players that are known to cause trouble due to their history on other Minecraft servers within the HermitCraft Community.
Our Minecraft Servers are online servers, meaning that each time you login, your Mojang account is authenticated by Mojang. Mojang is therefore made aware that you have logged into our servers and when.
We use BuyCraft to process payments on our Minecraft Plotworld server. The payment is entirely handled by BuyCraft itself and we receive information about the time and date of your payment, the amount as well as your Minecraft UUID and username. BuyCraft is registered under “Tebex Limited” in England, Wales. [Link: https://www.buycraft.net/info/legal